2016 Cadillac SRX problems
Owners have filed 208 complaints about the 2016 Cadillac SRX with NHTSA. Exterior lighting accounts for 48.1% of them — far more than any other system, ahead of suspension at 7.7%.
Complaints208
Crashes18
Fires1
Injuries17
Deaths3
What owners report breaking
Exterior lighting 48.1% · 100
Unknown or other 11.1% · 23
Suspension 7.7% · 16
Electrical system 7.2% · 15
Air bags 3.4% · 7
Service brakes 2.9% · 6
Visibility/wiper 2.9% · 6
Power train 2.4% · 5
Severity
Of those complaints, 18 describe a crash, 1 describe a fire, 17 report an injury and 3 report a death.
Reading the numbers
Across the 9 model years of the Cadillac SRX in this data, 2016 draws comparatively few complaints; 2010 is the outlier year.
Filings have fallen off, 35 in the last three years against 96 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 45,000 miles.
In owners' own words
Purchased a 2016 Cadillac SRX Luxury Edition used with 60,000 miles. First time driving at night, I noticed headlights on dim were very dim. Barely could see the roadway unless lights were on bright. I done some research on issue and found that it seems to be a common problem with this model from 2010 to 2016 year model. Cadillac has known of the problem, but has not thoroughly done any action to correct the problem. Exterior lighting
Gradual dimming of headlight low beams over time, making them completely useless & unsafe at night. Must drive using high beams at all times. Safety hazard. (Same issue as gm 2010-15 model litigation). Required to replace headlight assembly $2200. Contacted gm, who confirmed there is not yet a recall or lawsuit to reimburse for 2016 or later model repairs for the same known headlight failure as earlier models. Exterior lighting
Lighting assembly on this vehicle causes very dim lighting that is unsafe to drive at night. I have to limit my driving to daylight hours only as a full-time uber driver which places restrictions on my earnings. I also am unable to list this vehicle on turo for rental because it would be unsafe for rental drivers. Their is a common problem with the light assembly causing the dim lighting in these vehicles. Exterior lighting · reported at 45,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…