2011 Cadillac SRX problems
Owners have filed 575 complaints about the 2011 Cadillac SRX with NHTSA. Exterior lighting accounts for 34.8% of them — far more than any other system, ahead of suspension at 10.8%.
Complaints575
Crashes23
Fires1
Injuries33
Deaths0
What owners report breaking
Exterior lighting 34.8% · 200
Suspension 10.8% · 62
Electrical system 7.0% · 40
Power train 6.3% · 36
Service brakes 6.1% · 35
Unknown or other 5.6% · 32
Structure 4.5% · 26
Engine 4.3% · 25
Severity
Of those complaints, 23 describe a crash, 1 describe a fire and 33 report an injury.
Reading the numbers
Across the 9 model years of the Cadillac SRX in this data, 2011 ranks 2nd by complaint volume — 2010 draws the most.
Filings have fallen off, 44 in the last three years against 146 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 76,000 miles.
In owners' own words
The contact owns a 2011 Cadillac SRX. While driving at various speeds, the low beam head lamps failed to fully illuminate and diminished the contact's visibility. The contact had to activate the high beams in order to increase visibility. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The failure mileage was 30,000. Exterior lighting · reported at 30,000 miles
The contact owns a 2011 Cadillac SRX. The contact stated that moisture was accumulating in the front passenger's side headlight lens. As a result, the light became so dim that it looked as if only one headlight was activated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage on the vehicle was 67,511. Exterior lighting · reported at 67,511 miles
The low beam headlights no longer work, making visibility poor while driving at night, so low it makes seeing anything in front of the vehicle difficult and may cause an accident. They were working and one day while driving home from my office I noticed they were no longer working, it was dark in front of the car. I checked the lights, they were on, however, the low beams were no longer operating. Exterior lighting · reported at 89,980 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…