2013 Cadillac SRX problems
Owners have filed 493 complaints about the 2013 Cadillac SRX with NHTSA. Exterior lighting accounts for 44% of them — far more than any other system, ahead of electrical system at 11%.
Complaints493
Crashes22
Fires10
Injuries29
Deaths0
What owners report breaking
Exterior lighting 44.0% · 217
Electrical system 11.0% · 54
Unknown or other 7.5% · 37
Power train 6.3% · 31
Vehicle speed control 5.1% · 25
Engine 3.4% · 17
Suspension 3.2% · 16
Visibility/wiper 2.6% · 13
Severity
Of those complaints, 22 describe a crash, 10 describe a fire and 29 report an injury.
Reading the numbers
Across the 9 model years of the Cadillac SRX in this data, 2013 sits 5th by complaint volume. 2010 draws the most.
Filings have fallen off, 42 in the last three years against 86 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,000 miles.
In owners' own words
I have a 2013 SRX with the external headlight issue of very dangerously dim lighting on low beam. I can barely see a few feet in front of me on low beam. I have taken it to the dealership and they tell me there is no fix. I have called Cadillac customer service and they said there is no fix. This is definitely a safety hazard. It looks as if it will take the death of an individual or several before something is done. Exterior lighting
The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night the low-beam headlights failed to provide adequate illumination causing a visibility hazard to the driver. The cause of failure was not yet determined. The manufacturer was notified of the failure however, no assistance was offered. The local dealer was not made aware of the failure. The approximate failure mileage was 112,000. Exterior lighting · reported at 112,000 miles
The contact owns a 2013 Cadillac SRX. The contact stated that while driving at night, the driverâs and passengerâs side fog lights were very dim. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN for the fog lights. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable. Exterior lighting
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…