2015 Cadillac SRX problems
Owners have filed 537 complaints about the 2015 Cadillac SRX with NHTSA. Exterior lighting accounts for 56.4% of them — far more than any other system, ahead of electrical system at 8.2%.
Complaints537
Crashes20
Fires5
Injuries15
Deaths0
What owners report breaking
Exterior lighting 56.4% · 303
Electrical system 8.2% · 44
Unknown or other 7.8% · 42
Suspension 5.4% · 29
Visibility/wiper 4.5% · 24
Power train 3.4% · 18
Service brakes 2.6% · 14
Engine 1.5% · 8
Severity
Of those complaints, 20 describe a crash, 5 describe a fire and 15 report an injury.
Reading the numbers
Across the 9 model years of the Cadillac SRX in this data, 2015 ranks 3rd by complaint volume — 2010 draws the most.
Filings have fallen off, 68 in the last three years against 184 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 50,000 miles.
In owners' own words
The contact owns a 2015 Cadillac SRX. While driving various speeds, both low beam headlights failed to work without warning. The vehicle was taken to the dealer (crosby Cadillac, gmc, nissan, inc, 2715 memorial dr, waycross, ga 31503) where it was diagnosed that both low beam lights needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 55,000. Exterior lighting · reported at 55,000 miles
The contact owns a 2015 Cadillac SRX. While driving 55 mph, the headlight illumination was dim and prevented the contact from driving at night. There were no warning indicators illuminated. The vehicle was taken to bob brady Cadillac buick gmc (located at 1500 koester rd, forsyth, il 62535, (217) 875-2110), but was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 25,000. Exterior lighting · reported at 25,000 miles
The headlights do not shine brightly enough. On a dark stretch of highway one may only see 15-20 feet in front of the vehicle and this is dangerous, it is always necessary to drive with the bright lights on. The dealer checked out the vehicle and says that they are normal, but that is simply not possible. I have read on the internet of several other customer complaints and at least one lawsuit in progress. Exterior lighting · reported at 40,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…