2012 Chevrolet Impala problems
Owners have filed 422 complaints about the 2012 Chevrolet Impala with NHTSA. Electrical system accounts for 13.7% of them — narrowly the most common, ahead of electronic stability control (ESC) at 12.8%.
Complaints422
Crashes40
Fires6
Injuries29
Deaths0
What owners report breaking
Electrical system 13.7% · 58
Electronic stability control (ESC) 12.8% · 54
Steering 11.8% · 50
Engine 9.5% · 40
Service brakes 7.6% · 32
Power train 6.4% · 27
Suspension 5.5% · 23
Unknown or other 5.5% · 23
Severity
Of those complaints, 40 describe a crash, 6 describe a fire and 29 report an injury.
Reading the numbers
Across the 19 model years of the Chevrolet Impala in this data, 2012 sits 16th by complaint volume. 2004 draws the most.
Filings have fallen off, 10 in the last three years against 31 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,000 miles.
In owners' own words
The contact owns a 2012 Chevrolet Impala. While driving at any speed, the service stabilitrac, service brake assist, traction control, and abs warning lights illuminated. The vehicle was taken to the dealer where the hub assembly and speed sensor circuit wire harness were repaired; however, the failure recurred constantly. The manufacturer was notified of the failure. The approximate failure mileage was 35,000. Electrical system · reported at 35,000 miles
The contact owns a 2012 Chevrolet Impala. The contact received a notification for recall nhtsa campaign number: 14v355000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Electrical system
The contact owns a 2012 Chevrolet Impala. The contact received a notification for nhtsa campaign number: 14v355000 (electrical system). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of issue. The contact had not experienced a failure. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…
Other Chevrolet Impala years
2009 1,368 complaints · 17.0% air bags 2010 737 complaints · 18.0% electrical system 2011 844 complaints · 15.6% electronic stability control (ESC) 2013 467 complaints · 23.1% electronic stability control (ESC) 2014 1,021 complaints · 21.6% electrical system 2015 436 complaints · 22.0% electrical system