2009 Chevrolet Impala problems
Owners have filed 1,368 complaints about the 2009 Chevrolet Impala with NHTSA. Air bags account for 17% of them — narrowly the most common, ahead of electrical system at 16.4%.
Complaints1,368
Crashes89
Fires15
Injuries83
Deaths1
What owners report breaking
Air bags 17.0% · 233
Electrical system 16.4% · 225
Engine 13.1% · 179
Vehicle speed control 9.6% · 132
Electronic stability control (ESC) 7.9% · 108
Power train 5.0% · 68
Steering 4.2% · 58
Traction control system 3.4% · 46
Severity
Of those complaints, 89 describe a crash, 15 describe a fire, 83 report an injury and 1 report a death.
Reading the numbers
Across the 19 model years of the Chevrolet Impala in this data, 2009 ranks 2nd by complaint volume — 2004 draws the most.
Filings have fallen off, 21 in the last three years against 50 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 80,000 miles.
In owners' own words
The vehicle displays a "service air bag" label and also a icon associated with the written warning. My 2009 Chevrolet Impala lt is not included in the recall, according to the my vin number. Can you explain why this vehicle is displaying service air bag. This vehicle has not been in any accidents. I have never had a car display such a warning. I am very afraid to drive this vehicle. Air bags
The air bag light stays on. I scanned my vehicle with a obd 2 scanner and no code was displayed. I tried to erase the air bag light but was unsuccessful. O am worried because my mother in law who is 62 years old drives the vehicle . This is definitely a safety issue . I called the 800 number and gave my vin number. Please help me with this this safety issue or air bag recall light problem. Air bags
When starting , it states service air bag, this will then clear but a few days week or month it comes back on [service air bag] it runs fine and has 148000 miles, I see there was a recall because of wire not connecting well. Was this recalled? If so I never received the recall, thank you [xxx] information redacted pursuant to the freedom of information act (FOIA), 5 u.S.C. 552(B)(6).' Air bags · reported at 148,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…