2010 Chevrolet Impala problems
Owners have filed 737 complaints about the 2010 Chevrolet Impala with NHTSA. Electrical system accounts for 18% of them — narrowly the most common, ahead of air bags at 13.8%.
Complaints737
Crashes30
Fires5
Injuries23
Deaths0
What owners report breaking
Electrical system 18.0% · 133
Air bags 13.8% · 102
Engine 11.9% · 88
Electronic stability control (ESC) 10.0% · 74
Power train 9.1% · 67
Vehicle speed control 6.4% · 47
Steering 5.8% · 43
Unknown or other 3.1% · 23
Severity
Of those complaints, 30 describe a crash, 5 describe a fire and 23 report an injury.
Reading the numbers
Across the 19 model years of the Chevrolet Impala in this data, 2010 sits 13th by complaint volume. 2004 draws the most.
Filings have fallen off, 10 in the last three years against 34 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 75,000 miles.
In owners' own words
The contact owns a 2010 Chevrolet Impala. The contact stated that the key became lodged in the ignition. The vehicle was taken to the dealer to have repairs performed under nhtsa campaign number: 14v355000 (electrical system). The technician was unable to repair the vehicle since the key was still stuck in the ignition switch. The manufacturer was not made aware of the failure. The failure mileage was 130,600. Electrical system · reported at 130,600 miles
The contact owns a 2010 Chevrolet Impala. While approaching a stop or decelerating at various speeds, the vehicle would stall without warning. The dealer was unable to diagnose the cause of the failure. The vehicle was repaired according to nhtsa campaign number: 14355000 (electrical system); however, the failure recurred. The manufacturer was not notified. The approximate failure mileage was 81,800. Electrical system · reported at 81,800 miles
Vehicle will not start. All electrical things work, the lights, dashboard, etc.. But there is no power to starter. This vehicle has 150000 miles on it and has had 6 new batteries installed. The no start issue was believed to be occurring after car was brought through car wash during very cold temps outside, but this is not the issue now. Now it starts sometimes and will not start at other times. Electrical system · reported at 150,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…
Other Chevrolet Impala years
2007 932 complaints · 13.7% electrical system 2008 1,203 complaints · 18.7% electrical system 2009 1,368 complaints · 17.0% air bags 2011 844 complaints · 15.6% electronic stability control (ESC) 2012 422 complaints · 13.7% electrical system 2013 467 complaints · 23.1% electronic stability control (ESC)