2014 Chevrolet Impala problems
Owners have filed 1,021 complaints about the 2014 Chevrolet Impala with NHTSA. Electrical system accounts for 21.6% of them — the clear leader, ahead of steering at 13.7%.
Complaints1,021
Crashes31
Fires15
Injuries12
Deaths0
What owners report breaking
Electrical system 21.6% · 221
Steering 13.7% · 140
Electronic stability control (ESC) 10.2% · 104
Unknown or other 8.4% · 86
Service brakes 8.1% · 83
Engine 5.5% · 56
Exterior lighting 4.4% · 45
Air bags 4.2% · 43
Severity
Of those complaints, 31 describe a crash, 15 describe a fire and 12 report an injury.
Reading the numbers
Across the 19 model years of the Chevrolet Impala in this data, 2014 sits 6th by complaint volume. 2004 draws the most.
Filings have fallen off, 78 in the last three years against 175 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 64,000 miles.
In owners' own words
Takata recall upon making a left turn, the abs light flashes on and off, the engine grinds, and the car hesitates in the middle of the turn. On occasion the dashboard will indicate a stabilitrak warning. The pavement is dry and there no sand present. It happens most frequently when making a left turn after a complete stop. There are multiple forums by other Impala owners with the exact issue. Electrical system · reported at 48,000 miles
I leased the car brand new in october 2014 and my passenger headlight burned out. I took it to the dealership to have it replaced and found out that it will cost $350 to replace the bulb (the warranty was for 3 years or 36k miles, I have 41k miles on it). However, the light bulbs should last longer than 2 years on a brand new car. I called gm and they said they could do nothing. Electrical system · reported at 41,250 miles
The contact owns a 2014 Chevrolet Impala. The contact received notification for nhtsa campaign numbers: 14v355000 (electrical system) and 14v614000 (electrical system). The contact stated that two dealers were contacted, who were unable to determine when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…