2018 Dodge Journey problems
Owners have filed 346 complaints about the 2018 Dodge Journey with NHTSA. Electrical system accounts for 20.5% of them — the clear leader, ahead of engine at 8.4%.
Complaints346
Crashes11
Fires1
Injuries9
Deaths0
What owners report breaking
Electrical system 20.5% · 71
Unknown or other 13.0% · 45
Engine 8.4% · 29
Exterior lighting 7.2% · 25
Back over prevention 6.4% · 22
Vehicle speed control 6.1% · 21
Service brakes 5.8% · 20
Power train 5.2% · 18
Severity
Of those complaints, 11 describe a crash, 1 describe a fire and 9 report an injury.
Reading the numbers
Across the 11 model years of the Dodge Journey in this data, 2018 sits 8th by complaint volume. 2009 draws the most.
Filings are rising — 150 in the last three years against 81 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 26,500 miles.
In owners' own words
Rear view mirror (known as backup camera failed prematurely, dodge corporate office is failing to recognize this an issue stating that if there was a recall for my VIN they would fix free of charge. This car is just barely over 3 years old and failing components that put me at risk as a driver when backup camera fails as it is very complex to see behind me while In reverse Electrical system
I had pulled up to a stop light and the vehicle would not fully come to a stop so I depressed the break harder and as I release the brake the car took off and was steadily accelerating I turn the car off and got to a parking lot the tow truck driver had the same result when he tried to back the vehicle up to place it on the truck. Electrical system · reported at 30,000 miles
When in reverse on a upward slant or street or a hill the car will go go foward as if driving in drive position until you step on brake very heavily and quickly press hard flooring the gas pedal and excelliarator fast. When pressing brake on a hill and on flat surface if u dont keep full pressure on brake car will roll back Electrical system · reported at 30 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…