2013 Dodge Journey problems
Owners have filed 509 complaints about the 2013 Dodge Journey with NHTSA. Electrical system accounts for 14.3% of them — narrowly the most common, ahead of engine at 14.1%.
Complaints509
Crashes31
Fires16
Injuries42
Deaths0
What owners report breaking
Electrical system 14.3% · 73
Engine 14.1% · 72
Service brakes 12.0% · 61
Seats 11.4% · 58
Air bags 8.6% · 44
Electronic stability control (ESC) 8.4% · 43
Unknown or other 6.1% · 31
Power train 5.7% · 29
Severity
Of those complaints, 31 describe a crash, 16 describe a fire and 42 report an injury.
Reading the numbers
Across the 11 model years of the Dodge Journey in this data, 2013 sits 7th by complaint volume. 2009 draws the most.
Filings have fallen off, 40 in the last three years against 67 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 72,000 miles.
In owners' own words
The contact owns a 2013 Dodge Journey. While driving 85 mph, the speedometer fluctuated from 0 to 20 mph and the battery saver mode and abs light illuminated. The contact also stated that the radio failed and the headlights dimmed. The vehicle was taken to a dealer where it could not be diagnosed. The failure recurred frequently. The manufacturer was not made aware of the failure. The failure mileage was 60,000. Electrical system · reported at 60,000 miles
The contact owns a 2013 Dodge Journey. After the contact entered the vehicle, it would not start. The failure recurred five times. The vehicle was towed to a dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The battery was replaced three times. The manufacturer was notified of the failure. The approximate failure mileage was 12,500. Electrical system · reported at 12,500 miles
Battery goes dead frequently when vehicle is left alone from 12 to 48 hours. Replaced battery with a new top of a line sears best.. Problem still exists. Very dangerous when vehicle will not start at the end of a work day stranded in a parking spot in a bad side of town. Electric door locks will not open doors due to dead battery. Constant unknown battery drain!!! Happens frequently. This vehicle is a lemon!! Electrical system · reported at 30,158 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…