2014 Dodge Journey problems
Owners have filed 645 complaints about the 2014 Dodge Journey with NHTSA. Electrical system accounts for 16.1% of them — narrowly the most common, ahead of engine at 15%.
Complaints645
Crashes50
Fires15
Injuries78
Deaths0
What owners report breaking
Electrical system 16.1% · 104
Engine 15.0% · 97
Service brakes 12.4% · 80
Unknown or other 9.8% · 63
Air bags 7.1% · 46
Electronic stability control (ESC) 6.4% · 41
Seats 6.4% · 41
Power train 5.4% · 35
Severity
Of those complaints, 50 describe a crash, 15 describe a fire and 78 report an injury.
Reading the numbers
Across the 11 model years of the Dodge Journey in this data, 2014 sits 4th by complaint volume. 2009 draws the most.
Filings have fallen off, 58 in the last three years against 92 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 52,646 miles.
In owners' own words
The rear window defrost dash control keeps blinking and with that I have no control over the hvac system. It is constantly on low '1' blow power and it isn't only blowing cold. In the north east in winter (today was 6 degrees and tha ksfiving day where all auto shops are closed) it is not safe. There is a crunching sound in the dash, as though something is trying to turn. Anyone else have this issue? Electrical system · reported at 71,000 miles
Driving at any speed the power to the stereo console/informational, control center and the center console intermittently loses power. Not set situation, speed, weather. Took to dealership in which we bought it from button motors in kokomo, in. They stated they couldn't duplicate the problem and gave us the car back. To this day and my mileage is now 25,000. The problem is still happening. Electrical system · reported at 200 miles
The contact owns a 2014 Dodge Journey. The contact stated that while driving at 70 mph, the vehicle stalled. The vehicle was able to be restarted. The vehicle also was shaking and would jerk while driving at 70 mph. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 10,000. Electrical system · reported at 10,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…