2017 Dodge Journey problems
Owners have filed 316 complaints about the 2017 Dodge Journey with NHTSA. Electrical system accounts for 18.7% of them — narrowly the most common, ahead of engine at 13.6%.
Complaints316
Crashes16
Fires8
Injuries16
Deaths0
What owners report breaking
Electrical system 18.7% · 59
Engine 13.6% · 43
Power train 9.8% · 31
Air bags 9.2% · 29
Unknown or other 7.9% · 25
Seats 6.0% · 19
Vehicle speed control 6.0% · 19
Steering 4.7% · 15
Severity
Of those complaints, 16 describe a crash, 8 describe a fire and 16 report an injury.
Reading the numbers
Across the 11 model years of the Dodge Journey in this data, 2017 draws comparatively few complaints; 2009 is the outlier year.
Filings have fallen off, 77 in the last three years against 91 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 35,000 miles.
In owners' own words
There have been several occasions where my headlights and tail lights have went out while I was driving and I got pulled over the other night for no headlights or tail lights for it being a hazard. I work night shifts and I need my headlights and tail lights unless I am in a dimly light area and I dont know of they are on or not and I dont get no warning of when they are off. That is why im filing this complaint. Electrical system · reported at 57,000 miles
The steering locks up like it's power steering but it's not I lose all control of acceleration the only way to regain control is to put the car in park turn it off turn it back on sometimes it doesn't want to start right back up this has happened four times while my kids are in the car and while in motion and the dealership can't find anything wrong with it all they do is update the computer. Electrical system · reported at 15,000 miles
In the midst of driving the red electric lightning bolt signal started flashing, seconds later the non-slippery signal came on and then the car started shaking/rattling. The gas pedal became hard to press and my car started slowing down in the middle of the street, forcing me to put the car in park in the middle of the street with my hazard lights on and turning the car off. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…