2009 Dodge Journey problems
Owners have filed 2,091 complaints about the 2009 Dodge Journey with NHTSA. Electrical system accounts for 36.9% of them — far more than any other system, ahead of air bags at 13%.
Complaints2,091
Crashes71
Fires53
Injuries50
Deaths3
What owners report breaking
Electrical system 36.9% · 771
Air bags 13.0% · 271
Service brakes, hydraulic 9.7% · 203
Engine 7.1% · 149
Service brakes 5.1% · 106
Power train 5.1% · 106
Unknown or other 4.0% · 84
Steering 3.4% · 72
Severity
Of those complaints, 71 describe a crash, 53 describe a fire, 50 report an injury and 3 report a death.
Reading the numbers
Across the 11 model years of the Dodge Journey in this data, 2009 draws the most complaints of any of them.
Filings have fallen off, 16 in the last three years against 58 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 65,000 miles.
In owners' own words
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken in for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was apart of nhtsa campaign number: 11v139000 (electrical system) however, the parts needed were not available according to the dealer. The vehicle was not repaired. The failure mileage was 94,000. Electrical system · reported at 94,000 miles
Rear parking, backup and licensed plate lights stop working due to wires broken inside the harness coming from vehicle to rear door, all the wires were broken inside the wire loom at top of the rear door to the vehicle, this is a common problem with this vehicle, the wires break depending how many times the rear door is open/close. Stranded cable wires use in this place are bad quality, like 7 wires inside the cable. Electrical system · reported at 130,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of nhtsa campaign numbers: 10v658000 (electrical system) and 14v373000 (electrical system); however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…