Volkswagen / Jetta / 2019
2019 Volkswagen Jetta problems
Owners have filed 794 complaints about the 2019 Volkswagen Jetta with NHTSA. Power train accounts for 20.4% of them — narrowly the most common, ahead of electrical system at 19.5%.
Complaints794
Crashes41
Fires5
Injuries60
Deaths0
What owners report breaking
Power train 20.4% · 162
Electrical system 19.5% · 155
Engine 18.5% · 147
Unknown or other 12.0% · 95
Service brakes 3.7% · 29
Exterior lighting 3.3% · 26
Fuel/propulsion system 3.1% · 25
Structure 2.8% · 22
Severity
Of those complaints, 41 describe a crash, 5 describe a fire and 60 report an injury.
Reading the numbers
Across the 25 model years of the Volkswagen Jetta in this data, 2019 sits 6th by complaint volume. 2009 draws the most.
Filings have fallen off, 188 in the last three years against 246 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 5,000 miles.
In owners' own words
Has had a grinding sound in transmission between 35-45 mph. When this sound is heard the vehicle looses power and is very reluctant to downshift, since day one. It can be heard in any driving mode but is worse in "normal" and almost not drivable in "eco". Many have submitted this issue, and have receive the same response from the dealership, "it's normal" but it is anything but normal for a car to behave this way. Power train · reported at 13,000 miles
Has had a grinding sound in transmission between 35-45 mph. When this sound is heard the vehicle looses power and is very reluctant to downshift, since day one. It can be heard in any driving mode but is worse in "normal" and almost not drivable in "eco". Many have submitted this issue, and have receive the same response from the dealership, "it's normal" but it is anything but normal for a car to behave this way. Power train · reported at 13,000 miles
Heavy abrupt grind when shifting into reverse. Sometimes refuses to even go into reverse without multiple attempts and forcing shifter. To avoid, driver must first shift to 1st gear, then shift to reverse without ever lifting off of the clutch diring that sequence. And when executing that sequence, sometimes the transmission doea not go into reverse completely causing gear grind when the driver releases the clutch. Power train · reported at 796 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…