Ford / Flex / 2019

2019 Ford Flex problems

Owners have filed 298 complaints about the 2019 Ford Flex with NHTSA. Back over prevention accounts for 46.3% of them — far more than any other system, ahead of structure at 17.1%. A further 15.8% were filed without a specific system named.

Complaints298

Crashes6

Fires0

Injuries3

Deaths0

What owners report breaking

Back over prevention 46.3% · 138

Structure 17.1% · 51

Unknown or other 15.8% · 47

Electrical system 7.4% · 22

Visibility/wiper 3.7% · 11

Engine 1.7% · 5

Suspension 1.7% · 5

Lane departure 1.3% · 4

Severity

Of those complaints, 6 describe a crash and 3 report an injury.

Reading the numbers

Across the 8 model years of the Ford Flex in this data, 2019 ranks 3rd by complaint volume — 2013 draws the most.

Filings are rising — 258 in the last three years against 36 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 50,000 miles.

In owners' own words

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Back over prevention

The contact owns a 2019 Ford Flex. The contact stated that the back over prevention camera failed to show the rear of the vehicle. The vehicle was taken to the dealer who stated that the camera needed to be replaced; however, the part was not available for repair. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000. Back over prevention · reported at 66,000 miles

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Back over prevention

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Ford Flex years

2010 181 complaints · 17.7% steering 2011 178 complaints · 32.0% steering 2013 777 complaints · 25.7% electrical system 2014 325 complaints · 20.3% steering 2015 122 complaints · 18.9% back over prevention 2016 131 complaints · 19.8% back over prevention

Compare all 8 model years →