2010 Ford Flex problems
Owners have filed 181 complaints about the 2010 Ford Flex with NHTSA. Steering accounts for 17.7% of them — narrowly the most common, ahead of engine at 16.6%.
Complaints181
Crashes11
Fires2
Injuries4
Deaths0
What owners report breaking
Steering 17.7% · 32
Engine 16.6% · 30
Electrical system 7.2% · 13
Power train 6.6% · 12
Fuel/propulsion system 6.6% · 12
Service brakes, hydraulic 5.5% · 10
Vehicle speed control 5.0% · 9
Engine and engine cooling 4.4% · 8
Severity
Of those complaints, 11 describe a crash, 2 describe a fire and 4 report an injury.
Reading the numbers
Across the 8 model years of the Ford Flex in this data, 2010 sits 5th by complaint volume. 2013 draws the most.
Filings have fallen off, 15 in the last three years against 18 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 68,731 miles.
In owners' own words
I turned my car on to back out of my driveway and had no power steering and on my dash it said power steering fault. This is a Ford limited 2010 with ecoboost engine and parking assist. This part has been recalled on every other Ford but my year. It is undrivable because the powersteering could gonout at anytime. The part from Ford is 2643 plus labor. I only had 119,000 miles on my Ford. Steering · reported at 119,000 miles
The powersteering was intermittent tight at times for a week and then became very tight and almost couldn't steer nearly causing a crash. We took it to the dealer where they are replacing the rack and the powersteering shaft for over $1000 on a car that is barely 4 years old. This vehicle was not included in the may 29th recall for the same problem on other Ford suv's. Steering · reported at 140,000 miles
Vehicle loses power steering intermittently upon vehicle startup as well as in motion. Vehicle is then extremely hard to control without power steering. Message " POWER STEERING ASSIST FAULT" prints to the instrument cluster above the steering wheel. Turning the vehicle off and back on may resolve problem but it returns within a couple key cycles. Steering
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…