2016 Ford Flex problems
Owners have filed 131 complaints about the 2016 Ford Flex with NHTSA. Back over prevention accounts for 19.8% of them — narrowly the most common, ahead of electrical system at 17.6%.
Complaints131
Crashes5
Fires0
Injuries3
Deaths0
What owners report breaking
Back over prevention 19.8% · 26
Electrical system 17.6% · 23
Unknown or other 10.7% · 14
Suspension 7.6% · 10
Engine 6.1% · 8
Steering 6.1% · 8
Power train 6.1% · 8
Structure 6.1% · 8
Severity
Of those complaints, 5 describe a crash and 3 report an injury.
Reading the numbers
Across the 8 model years of the Ford Flex in this data, 2016 draws comparatively few complaints; 2013 is the outlier year.
Filings are rising — 82 in the last three years against 21 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 62,155 miles.
In owners' own words
Backup camera constantly shows a blank screen or distorted upside down image. There was a recall issued today for my model year, but not my specific model. I was quite surprised because I have the identical issue with my vehicle as well. The camera has not worked in close to a year. At first it started to glitch occasionally, but now it never works. The screen is either blank or shows that distorted flipped image. Back over prevention
The contact owns a 2016 Ford Flex. The contact stated that the back-over prevention camera was inoperable. The message that the camera was unavailable was displayed on the screen. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 25,000. Back over prevention · reported at 25,000 miles
The contact owns a 2016 Ford Flex. The contact received a recall notification, 25V695000 (Back Over Prevention) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair. Back over prevention
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…