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Chevrolet / Cruze / 2013

2013 Chevrolet Cruze problems

Owners have filed 934 complaints about the 2013 Chevrolet Cruze with NHTSA. Engine accounts for 22.5% of them — the clear leader, ahead of electrical system at 13%.

Complaints934
Crashes90
Fires15
Injuries51
Deaths0

What owners report breaking

Engine 22.5% · 210
Electrical system 13.0% · 121
Power train 12.0% · 112
Unknown or other 8.0% · 75
Steering 7.9% · 74
Electronic stability control (ESC) 6.6% · 62
Air bags 5.2% · 49
Service brakes 4.8% · 45
Severity

Of those complaints, 90 describe a crash, 15 describe a fire and 51 report an injury.

Reading the numbers

Across the 8 model years of the Chevrolet Cruze in this data, 2013 sits 4th by complaint volume. 2012 draws the most.

Filings have fallen off, 50 in the last three years against 149 in the three before. That is normal as a generation leaves the road.

The median odometer reading at the time of complaint was 51,175 miles.

In owners' own words

While driving the vehicles motor looses power. The electronics stay on but the engine is shut off. Only happens while driving, it has happened once on the highway going approx. 65Mph, another time while going 55mph on a 2 lane country road, once while going 10mphin a parking lot and another while backing out of drive way at approx. 5Mph. Each time it has happened the vehivle has been in motion, going straight. Engine · reported at 56,000 miles
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving approximately 20 mph, the vehicle suddenly stalled. The contact restarted the engine and the vehicle resumed normally. The vehicle was taken to the dealer, who was unable to diagnose the failure. The manufacturer was notified and no solution was offered. The failure mileage was 3200. Updated 06/17/14*lj updated 8/17/17 Engine · reported at 3,200 miles
Engine overheating, lost power while driving on the highway, coolant leaking, car was repeatedly trying to start on it's own without pressing the start button or having foot on break (I was outside the vehicle), sounds like it starts to crank over but won't start, drained battery completely. Many others with same model and year having similar issues. This needs to be a recall for this car Engine

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Chevrolet Cruze years

Compare all 8 model years →