Volkswagen / Routan / 2012
2012 Volkswagen Routan problems
Owners have filed 115 complaints about the 2012 Volkswagen Routan with NHTSA. Electrical system accounts for 33.9% of them — the clear leader, ahead of engine at 18.3%.
Complaints115
Crashes2
Fires0
Injuries3
Deaths0
What owners report breaking
Electrical system 33.9% · 39
Engine 18.3% · 21
Fuel/propulsion system 7.0% · 8
Steering 7.0% · 8
Power train 6.1% · 7
Service brakes 6.1% · 7
Unknown or other 6.1% · 7
Air bags 5.2% · 6
Severity
Of those complaints, 2 describe a crash and 3 report an injury.
Reading the numbers
Across the 4 model years of the Volkswagen Routan in this data, 2012 draws comparatively few complaints; 2009 is the outlier year.
Filings have fallen off, 14 in the last three years against 50 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 78,000 miles.
In owners' own words
While driving, the car will suddenly stall all lights will come on. Sometime it will start back up when pushing start button and other times it will take a few minutes. This usually happens when going under 10 mph. It is also sometimes difficult to start after all the lights will come on and then off. We have replaced the battery and starter and that hasn't fixed the issue. Electrical system · reported at 50,000 miles
The contact owns a 2012 Volkswagen Routan. The contact stated while driving approximately 75 mph the entire instrument panel failed to operate. The engine was turned off and then restarted. The vehicle resumed normally. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 23,300. The vin was unavailable. Electrical system · reported at 23,000 miles
While driving along my vehicle will shut completely off. This happens especially on bumpy roads. Sometime the vehicle will shut off right after starting the engine. The only way I can duplicate the problem is to turn the key completely off and restart the vehicle. This problem is very similar to the recall with the 2010 Volkswagens. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…