Volkswagen / Routan / 2009
2009 Volkswagen Routan problems
Owners have filed 460 complaints about the 2009 Volkswagen Routan with NHTSA. Electrical system accounts for 32.8% of them — the clear leader, ahead of engine at 17%.
Complaints460
Crashes7
Fires5
Injuries23
Deaths0
What owners report breaking
Electrical system 32.8% · 151
Engine 17.0% · 78
Service brakes 8.3% · 38
Steering 7.4% · 34
Power train 4.3% · 20
Structure 3.9% · 18
Service brakes, hydraulic 3.3% · 15
Unknown or other 3.3% · 15
Severity
Of those complaints, 7 describe a crash, 5 describe a fire and 23 report an injury.
Reading the numbers
Across the 4 model years of the Volkswagen Routan in this data, 2009 draws the most complaints of any of them.
Filings have fallen off, 9 in the last three years against 48 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 66,000 miles.
In owners' own words
The contact owns a 2009 Volkswagen Routan. The contact received notification of NHTSA Campaign Number: 15V194000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect Electrical system
Van on multiple occasions will not start. When you turn the key you just get a click... This has been going on for 5 months (the whole time I have had this van) some days you try to start it, it wont start. Then you try again and it may start. Yesterday the van had to be trailered to a dealership...Because yet again it will not start. Not the battery or alternator. We beleive it is a faulty ignition switch. Electrical system · reported at 62,500 miles
The contact owns a 2009 Volkswagen Routan. The contact stated that while driving at approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic, who diagnosed that the ignition module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was not available. The approximate failure mileage was 54,000. Electrical system · reported at 54,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…