Ford / Fusion Hybrid / 2012
2012 Ford Fusion Hybrid problems
Owners have filed 134 complaints about the 2012 Ford Fusion Hybrid with NHTSA. Steering accounts for 26.9% of them — narrowly the most common, ahead of air bags at 23.9%.
Complaints134
Crashes7
Fires0
Injuries6
Deaths0
What owners report breaking
Steering 26.9% · 36
Air bags 23.9% · 32
Service brakes 11.2% · 15
Electrical system 9.0% · 12
Electronic stability control (ESC) 7.5% · 10
Engine 6.0% · 8
Unknown or other 5.2% · 7
Power train 2.2% · 3
Severity
Of those complaints, 7 describe a crash and 6 report an injury.
Reading the numbers
Across the 4 model years of the Ford Fusion Hybrid in this data, 2012 draws comparatively few complaints; 2010 is the outlier year.
Filings have fallen off, 5 in the last three years against 15 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 47,000 miles.
In owners' own words
Power steering has shut down while the vehicle was operating making it very difficult, near impossible to steer. I had the car serviced at a Ford dealer per recall # 15v-340 performed on 8/25/15 but the issue has re-occurred. In both incidents, the vehilce was in motion with the power steering went out. The problem was resolved by turning off the ignition and restarting the car. Steering · reported at 48,000 miles
Several times when I have been driving or just starting to drive my power steering has gone out. I then have to turn the motor off and restart the engine and then it will be alright. Twice I had pulled out of my garage and started forward it went out and another time I had stopped at a stop light and started to go and it went out again. I was on a city street at the time. Steering · reported at 30,000 miles
While turning after coming to a stop, the vehicle traction control and power steering warnings popped up and car lost all power steering ability. The vehicle was no longer safely operable while having no listed error codes. The vehicle has been estimated to require replacement electronic power steering gear at a $2000 price tag. Steering · reported at 70,800 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…