Ford / Fusion Hybrid / 2010
2010 Ford Fusion Hybrid problems
Owners have filed 645 complaints about the 2010 Ford Fusion Hybrid with NHTSA. Steering accounts for 21.4% of them — narrowly the most common, ahead of air bags at 20.9%.
Complaints645
Crashes13
Fires0
Injuries2
Deaths0
What owners report breaking
Steering 21.4% · 138
Air bags 20.9% · 135
Service brakes 12.1% · 78
Power train 7.4% · 48
Engine 7.1% · 46
Vehicle speed control 7.0% · 45
Fuel/propulsion system 5.9% · 38
Electrical system 4.5% · 29
Severity
Of those complaints, 13 describe a crash and 2 report an injury.
Reading the numbers
Across the 4 model years of the Ford Fusion Hybrid in this data, 2010 draws the most complaints of any of them.
Filings are rising — 31 in the last three years against 17 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 84,500 miles.
In owners' own words
The assisted power steering failed without warning on my 2010 Ford Fusion Hybrid. I was turning out of a gas station onto a street when it failed and I was able to pull to the side safely. When I did an internet search I found that this is a common problem and there is a class action suit filed against Ford because of it. If that is true, why hasn't the nhtsa intervened? This is a very dangerous situation. Steering · reported at 82,000 miles
The car was fine throughout the day. After eating dinner at a restaurant, I had just pulled out of a parking lot into the road. Within 1-2 minutes of driving, the dashboard showed power the steering failure/advancetrac failure/service now warning messages. I was able to steer into another parking lot, and turned off the engine. The car was restarted, but the messages remained, with no power steering. Steering
While driving at 30 mph, service advance trac lights came on dash, followed by red service power steering light on dash, then service power steering now light and loss of power steering. Extremely difficult to steer into parking space. Not drivable. Towed to dealer. Supposedly repaired after 3 days at dealer. Six days later same thing happened, still in my driveway, not yet towed back to dealer. Steering · reported at 79,015 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…