2009 Ford Flex problems
Owners have filed 272 complaints about the 2009 Ford Flex with NHTSA. Engine accounts for 13.2% of them — narrowly the most common, ahead of electrical system at 11.8%.
Complaints272
Crashes18
Fires3
Injuries16
Deaths0
What owners report breaking
Engine 13.2% · 36
Electrical system 11.8% · 32
Power train 8.5% · 23
Steering 6.6% · 18
Unknown or other 6.3% · 17
Engine and engine cooling 6.3% · 17
Service brakes, hydraulic 5.9% · 16
Fuel/propulsion system 5.5% · 15
Severity
Of those complaints, 18 describe a crash, 3 describe a fire and 16 report an injury.
Reading the numbers
Across the 8 model years of the Ford Flex in this data, 2009 sits 4th by complaint volume. 2013 draws the most.
Filings have fallen off, 7 in the last three years against 14 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,000 miles.
In owners' own words
Wife started car in school parking lot. Turned left and headed short distance the lot exit. While turning right onto the main road and starting to accelerate, heard 'load noises' that seemed to be under the car. Car started to slow down even though she was giving it gas. She pulled over and shut the car off. Didn't notice any dash lights (abs or tcs). Restarted car and everything was fine. Car has 128,000 miles. Engine · reported at 127,000 miles
Part of my power in my car shut off on the freeway, at 1:39 pm at 67 degrees outside . I had been driving for 40 minutes. My dashboard went dark, and only my clock time was on. I glided to the side of the road, and was able to pull the car very hard to the right (as the power steering was off). Then turned the key to off, waited 3 minutes turned the key and it went back on. It has not happened again. Engine · reported at 112,000 miles
The contact owns a 2009 Ford Flex. The contact stated that while driving approximately 50 mph, the vehicle stalled without warning. The vehicle was towed to the dealer for diagnosis. The technician stated that the wiring harness and pcm would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 70,425. Engine · reported at 70,425 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…