2009 Mercury Milan problems
Owners have filed 251 complaints about the 2009 Mercury Milan with NHTSA. Service brakes account for 39.4% of them — narrowly the most common, ahead of air bags at 33.9%.
Complaints251
Crashes17
Fires1
Injuries7
Deaths0
What owners report breaking
Service brakes 39.4% · 99
Air bags 33.9% · 85
Service brakes, hydraulic 6.8% · 17
Vehicle speed control 4.0% · 10
Unknown or other 2.4% · 6
Structure 2.4% · 6
Engine 2.0% · 5
Power train 1.6% · 4
Severity
Of those complaints, 17 describe a crash, 1 describe a fire and 7 report an injury.
Reading the numbers
Across the 6 model years of the Mercury Milan in this data, 2009 draws comparatively few complaints; 2010 is the outlier year.
Filings have fallen off, 5 in the last three years against 40 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 86,409 miles.
In owners' own words
Brakes malfunctioned when trying to slow down prior to making right hand turn at a stoplight. Went over a bumpy area as brakes applied. Fortunately there was no cross traffic at this stop light intersection, as the car eased into the road and before I could get brakes to fully apply. After the incident the brakes became "soft", needing to push much harder on brake pedal to brake. Incident happened on 3/1/2017. Service brakes · reported at 90,000 miles
Soft pedal related to the abs hydraulics unit. Ford and everyone else knows this has been an issue for many years. Sometimes brakes go out completely then go back to normal. Ford needs to be held responsible and needs to issue a recall already. Come investigate our car and you will find you evidence proving the soft pedal is related to fords abs negligence. This is not my only complaint... Service brakes
I was entering a toll booth at a speed of 5 mph. My brake pedal lost all pressure and was close to the floor. This happened on 2 occasions. The brake pedal returned to normal after turning the car off and restarting. The situation was triggered by a small bump in the road at the tollbooth. Holman ford replaced the abs hydrolic control unit and the module. I have the receipt for the repair. Service brakes · reported at 91,495 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…