klepZ OwnerReports

1997 Chrysler Town And Country problems

Owners have filed 546 complaints about the 1997 Chrysler Town And Country with NHTSA. Air bags account for 15.6% of them — narrowly the most common, ahead of electrical system at 15.4%.

Complaints546
Crashes40
Fires20
Injuries40
Deaths2

What owners report breaking

Air bags 15.6% · 85
Electrical system 15.4% · 84
Engine and engine cooling 11.0% · 60
Power train 8.1% · 44
Service brakes, hydraulic 8.1% · 44
Vehicle speed control 7.1% · 39
Visibility 6.8% · 37
Steering 5.9% · 32
Severity

Of those complaints, 40 describe a crash, 20 describe a fire, 40 report an injury and 2 report a death.

Reading the numbers

Across the 24 model years of the Chrysler Town And Country in this data, 1997 sits 13th by complaint volume. 2008 draws the most.

Filings are rising — 11 in the last three years against 9 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 86,000 miles.

In owners' own words

The contact owns a 1997 Chrysler Town And Country. While the vehicle was parked, the driver and passenger side air bags deployed without warning and smoke filled the vehicle. The contact was able to safely exit the vehicle with minor injuries to the hand. The manufacturer was not notified. The dealer was notified. The contact was afraid to drive the vehicle. The failure mileage was 180,000. Air bags · reported at 180,000 miles
The contact owns a 1997 Chrysler Town And Country. The contact stated that while starting the vehicle, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact was aware of nhtsa campaign number: 02v293000 (air bags) however, the vin was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 175,000. Air bags · reported at 175,000 miles
Consumer received a recall notice regarding the clock spring. The consumer had the repairs on the clock spring done on 05/08/2002 prior to receiving recall notice. Consumer sent receipts as proof of payment to Chrysler on january 12, 2003. And still did not receive reimbursement of $208.61, Nor was consumer notified by manufacturer when the reimbursement would bre issued. *Ak *jb Air bags

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Chrysler Town And Country years

Compare all 24 model years →