1996 Chrysler Concorde problems
Owners have filed 236 complaints about the 1996 Chrysler Concorde with NHTSA. Steering accounts for 30.9% of them — far more than any other system, ahead of engine and engine cooling at 11%.
Complaints236
Crashes12
Fires5
Injuries15
Deaths1
What owners report breaking
Steering 30.9% · 73
Engine and engine cooling 11.0% · 26
Service brakes, hydraulic 7.6% · 18
Power train 7.6% · 18
Fuel system, gasoline 6.4% · 15
Electrical system 5.9% · 14
Suspension 5.9% · 14
Air bags 4.2% · 10
Severity
Of those complaints, 12 describe a crash, 5 describe a fire, 15 report an injury and 1 report a death.
Reading the numbers
Across the 9 model years of the Chrysler Concorde in this data, 1996 sits 6th by complaint volume. 1994 draws the most.
Filings have fallen off, 4 in the last three years against 11 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 75,000 miles.
In owners' own words
Mounting support bushings to "rack & pinion" become brittle and allow movement of rack which reduces steering response. During cold weather the problem is also noticeable as a squeaking noise when turning the wheel 'back and forth'. The heat from the exhaust pipe is directly below the rack and that pipe should be insulated to reduce the heat transfer to the bushings that anchor the rack (ABOVE). Steering · reported at 30,000 miles
Because vehicle would wander all over the road while drivng at any speed, it was taken to dealership. At the dealership, both tie rod ends were replaced. One of tie rod bushing was gone, and the other bushing was worn out. *Ak the owner of the vehicle states that it is unusual for the tie rod to wear prematurely and thinks it is a defect in the front end that caused it. Steering
Steering is very bad. Pulls to the left. Rack and pinion bushings bad, as well as a tie rod. Usually makes a popping noise when turning. Engine cooling system has malfunctioned. Continues to overheat. Replaced water pump twice as well as thermostat. Abs light continues to come on. Brakes are very bad. I've replaced them numerous times. Steering · reported at 144,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…