2018 Chrysler Pacifica problems
Owners have filed 1,348 complaints about the 2018 Chrysler Pacifica with NHTSA. Engine accounts for 27.4% of them — narrowly the most common, ahead of electrical system at 21%.
Complaints1,348
Crashes53
Fires23
Injuries21
Deaths0
What owners report breaking
Engine 27.4% · 369
Electrical system 21.0% · 283
Steering 11.7% · 158
Power train 11.4% · 153
Unknown or other 8.3% · 112
Fuel/propulsion system 3.5% · 47
Electronic stability control (ESC) 2.7% · 37
Vehicle speed control 2.6% · 35
Severity
Of those complaints, 53 describe a crash, 23 describe a fire and 21 report an injury.
Reading the numbers
Across the 12 model years of the Chrysler Pacifica in this data, 2018 ranks 3rd by complaint volume — 2017 draws the most.
Filings are rising — 528 in the last three years against 354 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 12,700 miles.
In owners' own words
I have experienced my 2018 Chrysler Pacifica stalling at varying speeds, including while idling, making turns and traveling under 40 miles per hour on municipal roads. When it does stall out, the dash displays 'electronic stability control. Requires restart.' I have almost been in multiple accidents due to this issue. I have brought it up with the dealership and they have said Chrysler does not have a fix for it. Engine · reported at 2,000 miles
The van was in motion when I was driving and it just stopped on traffic very scary experience when on the freeway and van dieds and cars behind me. This is not the first time that something went wrong with the van I was driving a different day on freeway and the van slowed down on its own and felt like it was going to died but didn't. But yesterday it died and I had to put it on park then tried to turn back on. Engine · reported at 15,184 miles
A blown head gasket (and possibly warped head) were causing a cylinder 3 misfire. The vehicle has only 70,000 miles and has had regular maintenance performed. It appears the motor design is faulty, likely causing a build up of heat in the engine compartment or internal to the motor resulting in blown head gaskets. This is apparently a common problem and Chrysler should develop a solution to handle the issue. Engine
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…