2017 Mazda CX-5 problems
Owners have filed 195 complaints about the 2017 Mazda CX-5 with NHTSA. Electrical system accounts for 22.6% of them — far more than any other system, ahead of engine at 7.7%. A further 17.9% were filed without a specific system named.
Complaints195
Crashes11
Fires0
Injuries5
Deaths0
What owners report breaking
Electrical system 22.6% · 44
Unknown or other 17.9% · 35
Engine 7.7% · 15
Service brakes 7.2% · 14
Fuel/propulsion system 6.7% · 13
Structure 6.2% · 12
Visibility/wiper 6.2% · 12
Power train 5.6% · 11
Severity
Of those complaints, 11 describe a crash and 5 report an injury.
Reading the numbers
Across the 9 model years of the Mazda CX-5 in this data, 2017 draws comparatively few complaints; 2016 is the outlier year.
Filings have fallen off, 53 in the last three years against 79 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 14,890 miles.
In owners' own words
Dashboard lit up like a Christmas tree. Multiple warning lights all at once. This issue has been reported on multiple Mazda vehicle years. Took to Delker Auto repairs. Is electrical problem. Stated that so far nothing wrong with components. Will have to hunt for. Mazda has known electrical issues. In addition, your file upload will not let me upload picture even though it's in correct format. I can send separately. Electrical system
The infotainment system suffers from ghost touching. It has gotten out of control even after a ârecallâ fix at the dealership. Without being touched the volume changes, the stations change, the presets change, the car makes calls to my contacts. I am often unable to control the screen as it turns the car to max volume while driving. It is extremely unsafe, distracting and alarming. Electrical system
Codes appear on the dashboard showing brake dysfunction, smart brake system disabled, master errors, and multiple other error messages. Navigation turns on by itself and flashes and moves or changes locations. The vehicle will brake by itself while driving on the freeway when nothing else is around near me (at the time) and will drive to the side at lights when other cars are there. Electrical system · reported at 500 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…