2013 Toyota Sienna problems
Owners have filed 227 complaints about the 2013 Toyota Sienna with NHTSA. Structure accounts for 19.8% of them — the clear leader, ahead of air bags at 11%.
Complaints227
Crashes9
Fires1
Injuries14
Deaths0
What owners report breaking
Structure 19.8% · 45
Unknown or other 14.5% · 33
Air bags 11.0% · 25
Electrical system 9.7% · 22
Power train 6.2% · 14
Service brakes 5.3% · 12
Steering 4.8% · 11
Latches/locks/linkages 4.0% · 9
Severity
Of those complaints, 9 describe a crash, 1 describe a fire and 14 report an injury.
Reading the numbers
Across the 19 model years of the Toyota Sienna in this data, 2013 sits 15th by complaint volume. 2004 draws the most.
Filings have fallen off, 16 in the last three years against 37 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 49,900 miles.
In owners' own words
The sliding door was opening (via keychain button), but opened only halfway before slamming shut very quickly. It was like it thought it hit something in by the back tire, but there was nothing there. My daughter had started getting into the car, so the door slammed shut on her finger and actually latched closed with her finger stuck inside. The door hasn't worked since. This "safety feature" backfired. Structure
Pressed the button to open the rear passenger sliding door and it would open. When opened manually it would open only about 12 inches. Then when we were driving on the highway the door opened on its own. The door had to be manually closed and now it will not open. This is now a safety concern that in the event of a crash passengers may not be able to exit the vehicle or the door could open again while driving. Structure
The contact owns a 2013 Toyota Sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Structure
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…