Volkswagen / EOS / 2012
2012 Volkswagen EOS problems
Owners have filed 114 complaints about the 2012 Volkswagen EOS with NHTSA. Air bags account for 56.1% of them — far more than any other system, ahead of engine at 11.4%.
Complaints114
Crashes3
Fires2
Injuries4
Deaths0
What owners report breaking
Air bags 56.1% · 64
Engine 11.4% · 13
Electrical system 5.3% · 6
Unknown or other 5.3% · 6
Steering 4.4% · 5
Power train 4.4% · 5
Fuel/propulsion system 3.5% · 4
Seats 1.8% · 2
Severity
Of those complaints, 3 describe a crash, 2 describe a fire and 4 report an injury.
Reading the numbers
Filings have fallen off, 9 in the last three years against 17 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 60,000 miles.
In owners' own words
Takata recall. The contact owns a 2012 Volkswagen EOS. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
April 1016 received a racall notice regarding 69m9 takata sdi driver frontal airbag. Called many times, no parts. Called today, one yer later, no parts. Has Volkswagen defaulted on their promise to replace this faulty part. I know they have challenged the recall, but I was under the impression that they would comply. Vw refused to supply a replacement car. Know that in tests this particular air bag failed. Air bags
Takata recall. The contact owns a 2012 Volkswagen EOS. The contact received notification of nhtsa campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…