Mercedes-Benz / E350 / 2012
2012 Mercedes-Benz E350 problems
Owners have filed 260 complaints about the 2012 Mercedes-Benz E350 with NHTSA. Air bags account for 32.3% of them — far more than any other system, ahead of fuel/propulsion system at 10.4%.
Complaints260
Crashes8
Fires1
Injuries6
Deaths0
What owners report breaking
Air bags 32.3% · 84
Fuel/propulsion system 10.4% · 27
Engine 7.7% · 20
Service brakes 7.3% · 19
Electrical system 6.9% · 18
Unknown or other 6.5% · 17
Suspension 5.4% · 14
Power train 3.8% · 10
Severity
Of those complaints, 8 describe a crash, 1 describe a fire and 6 report an injury.
Reading the numbers
Across the 8 model years of the Mercedes-Benz E350 in this data, 2012 sits 5th by complaint volume. 2006 draws the most.
Filing volume has held steady, 61 in the last three years against 59 in the three before.
The median odometer reading at the time of complaint was 65,700 miles.
In owners' own words
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received a recall notice for nhtsa campaign number: 18v043000 (air bags). After contacting Mercedes-Benz of georgetown (7401 s I-35, georgetown, tx) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. The vin was unknown. Air bags
Takata recall. The contact owns a 2012 Mercedes-Benz E350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
There was a recall on my front passenger air bag that was replaced around February 2020, based on a recall. The other day my Front Right Passenger Air Bag Malfunction Warning Signal appeared on the dash board. After bringing it into Mercedes Benz - I was notified that my Passenger Right Side Air Bag needed replacement. I was told it would cost $1,800 to replace. Shouldn't this be a part of the Air Bag Recall? Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…