Mercedes-Benz / E350 / 2011
2011 Mercedes-Benz E350 problems
Owners have filed 265 complaints about the 2011 Mercedes-Benz E350 with NHTSA. Air bags account for 40.8% of them — far more than any other system, ahead of fuel/propulsion system at 10.6%.
Complaints265
Crashes14
Fires2
Injuries12
Deaths0
What owners report breaking
Air bags 40.8% · 108
Fuel/propulsion system 10.6% · 28
Unknown or other 6.8% · 18
Suspension 6.4% · 17
Structure 5.7% · 15
Service brakes 4.9% · 13
Engine 4.9% · 13
Steering 4.2% · 11
Severity
Of those complaints, 14 describe a crash, 2 describe a fire and 12 report an injury.
Reading the numbers
Across the 8 model years of the Mercedes-Benz E350 in this data, 2011 sits 4th by complaint volume. 2006 draws the most.
Filings have fallen off, 25 in the last three years against 68 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,539 miles.
In owners' own words
The contact owns a 2011 Mercedes-Benz E350. When the vehicle was started or while driving various speeds, the service srs air bag warning indicator illuminated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the air bag sensor failed, but a repair was unknown. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 3,914. Air bags · reported at 3,914 miles
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The dealer was contacted at 309-740-7951 and confirmed that the vehicle was not able to be serviced until the fall of 2017. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect. Air bags
Takata recall. The contact owns a 2011 Mercedes-Benz E350. The contact received notification of nhtsa campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…