2011 Lincoln MKZ problems
Owners have filed 180 complaints about the 2011 Lincoln MKZ with NHTSA. Air bags account for 36.7% of them — far more than any other system, ahead of service brakes at 11.1%.
Complaints180
Crashes23
Fires8
Injuries10
Deaths0
What owners report breaking
Air bags 36.7% · 66
Service brakes 11.1% · 20
Steering 10.6% · 19
Structure 6.1% · 11
Engine 5.6% · 10
Electrical system 4.4% · 8
Unknown or other 4.4% · 8
Vehicle speed control 3.9% · 7
Severity
Of those complaints, 23 describe a crash, 8 describe a fire and 10 report an injury.
Reading the numbers
Across the 10 model years of the Lincoln MKZ in this data, 2011 sits 5th by complaint volume. 2008 draws the most.
Filings have fallen off, 16 in the last three years against 27 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 68,000 miles.
In owners' own words
Takata recall. The contact owns a 2011 Lincoln MKZ. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
The contact owns a 2011 Lincoln MKZ. The contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall - deaker has had my car since 4/05/18. Have rental but they now want me to come get the car - would not allow me to drive how 4/05. This is 75 miles away & hardship for me since husband is disabled. Don't have any idea when air bag will be repaired. Have not been able to use car since july 2016 except when I alone would be driving. Help!!!! Previously reported complaint. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…