Jeep / Grand Cherokee L / 2023
2023 Jeep Grand Cherokee L problems
Owners have filed 124 complaints about the 2023 Jeep Grand Cherokee L with NHTSA. Suspension accounts for 26.6% of them — the clear leader, ahead of electrical system at 17.7%.
Complaints124
Crashes5
Fires2
Injuries0
Deaths0
What owners report breaking
Suspension 26.6% · 33
Electrical system 17.7% · 22
Forward collision avoidance 11.3% · 14
Engine 4.8% · 6
Service brakes 4.8% · 6
Steering 4.8% · 6
Unknown or other 4.8% · 6
Visibility 3.2% · 4
Severity
Of those complaints, 5 describe a crash and 2 describe a fire.
Reading the numbers
Across the 3 model years of the Jeep Grand Cherokee L in this data, 2023 ranks 3rd by complaint volume — 2022 draws the most.
The median odometer reading at the time of complaint was 58,000 miles.
In owners' own words
I picked up my wife from the airport and Iâm on 76 going home. As I am driving about to switch lanes I hear a pop, so I am thinking that I got a flat tire. As I pull over I check all my tires nothing is flat. I look under my car and I see that my rear suspension spring on the right side of my tire is hanging down. Now I am waiting for a tow, so I can take it back to the dealer. Suspension
The rear coil spring fell off. I did not hear a thud or any noise. When I pulled out of my driveway I heard a scraping and when I got out, I saw it hanging down. In June 2023, I had a recall repair done for the rear coil springs, so this should not have occurred. Iâm worried the recall was not done correctly. Suspension
Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem. Suspension
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…