Jeep / Grand Cherokee L / 2021
2021 Jeep Grand Cherokee L problems
Owners have filed 126 complaints about the 2021 Jeep Grand Cherokee L with NHTSA. Electrical system accounts for 20.6% of them — narrowly the most common, ahead of forward collision avoidance at 15.9%.
Complaints126
Crashes4
Fires1
Injuries2
Deaths0
What owners report breaking
Electrical system 20.6% · 26
Forward collision avoidance 15.9% · 20
Steering 11.9% · 15
Power train 9.5% · 12
Unknown or other 9.5% · 12
Engine 6.3% · 8
Seats 4.8% · 6
Suspension 4.0% · 5
Severity
Of those complaints, 4 describe a crash, 1 describe a fire and 2 report an injury.
Reading the numbers
Across the 3 model years of the Jeep Grand Cherokee L in this data, 2021 ranks 2nd by complaint volume — 2022 draws the most.
The median odometer reading at the time of complaint was 65,500 miles.
In owners' own words
The 2021 Jeep Grand Cherokee L has has numerous electrical issues. The screens glitch while driving, auto stop start system does not work, back hatch will not close sporadically. These issues are happening to many Grand Cherokee L owners and the dealership says they are "known issues". Batteries have been replaced and issues persist. The electrical system issues are now causing the car to drive inconsistently. Electrical system
The forward collision warning light came on and will not go off. I have had the sensors tested for recalibration and the test showed that the sensors are working. Light is still on. MOPAR is aware of this issue as there are dozens of complaints in online forums and a STAR online publication has been published by MOPAR Case number:S2108000249 Electrical system
Jeep recently pushed an update through the vehicle over the air. Since the update the forward collision disable warning light has been illuminated on the front cluster. All attempts to correct the issue have rendered useless. The update has caused the safety feature of the front collision warning (sound and/or breaking) inoperable. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…