Hyundai / Santa Cruz / 2023
2023 Hyundai Santa Cruz problems
Owners have filed 110 complaints about the 2023 Hyundai Santa Cruz with NHTSA. Power train accounts for 22.7% of them — narrowly the most common, ahead of engine at 18.2%.
Complaints110
Crashes3
Fires3
Injuries1
Deaths0
What owners report breaking
Power train 22.7% · 25
Engine 18.2% · 20
Electrical system 11.8% · 13
Unknown or other 9.1% · 10
Forward collision avoidance 5.5% · 6
Vehicle speed control 5.5% · 6
Fuel/propulsion system 5.5% · 6
Service brakes 4.5% · 5
Severity
Of those complaints, 3 describe a crash, 3 describe a fire and 1 report an injury.
Reading the numbers
Filing volume has held steady, 56 in the last three years against 54 in the three before.
The median odometer reading at the time of complaint was 4,000 miles.
In owners' own words
As I was driving the call 4 times has turned off in the middle of the road. An error message pops up and stays to put the car in neutral and to push the start button to start it. This has nearly caused an accident because it happens when I am driving . The vehicle also threw out error code P023600 Twice and had the check engine light on. The service department has not been able to recreate the issue. Power train
car flashes transmission low fluid and gives a code of p193b-79. when trans downshifts upshifts will not happened. to clear the problem you have to turn car off and on , and then normal operation resumes, but shifting is now slower. and sluggish. this is the second transmission to have this problem. Seem hyundai has not fixed it from the 2022 recall. Power train
Loss of power during driving No warning or warning lights vehicle would not accelerate engine speed increased only to 3k rpmâs but vehicle would not accelerate This could have been life threatening if I was in traffic Shut vehicle off and restarted problem when away From looking on forums this is an issue with the Santa Cruz Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…