Polestar / Polestar 2 / 2022
2022 Polestar Polestar 2 problems
Owners have filed 378 complaints about the 2022 Polestar Polestar 2 with NHTSA. Back over prevention accounts for 57.4% of them — far more than any other system, ahead of electrical system at 11.9%.
Complaints378
Crashes2
Fires0
Injuries0
Deaths0
What owners report breaking
Back over prevention 57.4% · 217
Electrical system 11.9% · 45
Unknown or other 10.6% · 40
Visibility/wiper 5.3% · 20
Forward collision avoidance 2.6% · 10
Lane departure 2.4% · 9
Fuel/propulsion system 2.1% · 8
Power train 1.3% · 5
Severity
Of those complaints, 2 describe a crash.
Reading the numbers
Across the 3 model years of the Polestar Polestar 2 in this data, 2022 draws the most complaints of any of them.
Filings are rising — 321 in the last three years against 57 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 20,500 miles.
In owners' own words
Recall 25V-280 which involved a software update to resolve the camera issue did NOT resolve the issue in my car. When first put in reverse, I continue to frequently get blinking camera feed, delayed feed, and the message âcamera is temporarily unavailable.â The software update P3.6.3 was meant to fix this to comply with the recall. This update did not provide any improvement and the safety issues continues. Back over prevention
The rear view camera (backup camera) does not work consistently. It often will not activate at all, and often the screen goes black in the middle of a reverse maneuver. I have had the car in for service multiple times, and Polestar has been unable to fix this issue. They say that it a known issue with no fix. This is a safety issue, especially when the reverse camera stops working as you are backing up. Back over prevention
Since the latest software update, rear view camera is occasionally unavailable. I have the latest software installed on the car. Since this happens occasionally and I live about an hour away from the service center, I didn't take it to the service center. Before the latest software, the camera was going in and out when I was reversing, and this version of the software was supposed to fix the camera issues. Back over prevention
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…