Polestar / Polestar 2 / 2021
2021 Polestar Polestar 2 problems
Owners have filed 193 complaints about the 2021 Polestar Polestar 2 with NHTSA. Back over prevention accounts for 63.7% of them — far more than any other system, ahead of visibility/wiper at 6.7%.
Complaints193
Crashes6
Fires0
Injuries0
Deaths0
What owners report breaking
Back over prevention 63.7% · 123
Unknown or other 6.7% · 13
Visibility/wiper 6.7% · 13
Forward collision avoidance 4.7% · 9
Electrical system 4.7% · 9
Lane departure 3.1% · 6
Suspension 2.1% · 4
Fuel/propulsion system 1.6% · 3
Severity
Of those complaints, 6 describe a crash.
Reading the numbers
Across the 3 model years of the Polestar Polestar 2 in this data, 2021 ranks 2nd by complaint volume — 2022 draws the most.
Filings are rising — 189 in the last three years against 4 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 15,000 miles.
In owners' own words
The ADAS when reversing does not work properly. While reversing, not only is the ADAS operational but the rear camera is displayed on the infotainment screen, however, over the past year occurring more frequently the screen indicates it's unavailability and we are forced to reverse without the camera. In addition, this issue has been clearly informed to the Manufacturer numerous times and no fix has occur3d . Back over prevention
When putting the car in reverse, the backup camera will often flash on the screen before turning off and the message "backup camera is unavailable" will appear on the screen. This usually happens when the car has just ben turned on. I do have the latest software update installed that was supposed to solve this issue. The issue has actually gotten worse and happens more often since the update was installed. Back over prevention
Recently had recall fix 25V-280 completed. the software was updated and now shows version p3.6.4 however this did not resolve the issue with the backup camera. Since having the fix applied last week I have had the back camera display fail multiple times. I continue to randomly receive the message "camera is temporarily unavailable". It appears polestarâs software fix did not properly address this issue. Back over prevention
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…