2021 RAM Promaster problems
Owners have filed 153 complaints about the 2021 RAM Promaster with NHTSA. Back over prevention accounts for 16.3% of them — narrowly the most common, ahead of electrical system at 12.4%.
Complaints153
Crashes2
Fires4
Injuries0
Deaths0
What owners report breaking
Back over prevention 16.3% · 25
Unknown or other 13.7% · 21
Electrical system 12.4% · 19
Lane departure 9.2% · 14
Power train 7.8% · 12
Service brakes 5.2% · 8
Wheels 4.6% · 7
Engine and engine cooling 4.6% · 7
Severity
Of those complaints, 2 describe a crash and 4 describe a fire.
Reading the numbers
Across the 3 model years of the RAM Promaster in this data, 2021 draws the most complaints of any of them.
Filings are rising — 98 in the last three years against 55 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 20,000 miles.
In owners' own words
The contact owns a 2021 Ram Promaster 2500. The contact stated that while parking the vehicle, the back-over prevention camera failed to operate as needed. The vehicle was turned off and restarted. The vehicle was diagnosed by the dealer and the failure was stated as a manufacturerâs defect. The manufacturer was made aware of the failure. The failure mileage was approximately 34,000. Back over prevention · reported at 34,000 miles
The contact owns a 2021 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The vehicle was taken to the dealer; however, the dealer declined to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Back over prevention
Helo, The rearview camera on my commercial cargo vehicle is defective. I've been waiting for it to be replaced for two months, but they haven't responded. Reversing maneuvers are very difficult and risky in a large vehicle. I'm asking for your help. Back over prevention
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…