2020 Jeep Gladiator problems
Owners have filed 633 complaints about the 2020 Jeep Gladiator with NHTSA. Electrical system accounts for 28.9% of them — narrowly the most common, ahead of steering at 28.6%.
Complaints633
Crashes16
Fires12
Injuries11
Deaths0
What owners report breaking
Electrical system 28.9% · 183
Steering 28.6% · 181
Power train 8.5% · 54
Engine 7.1% · 45
Unknown or other 5.2% · 33
Suspension 5.1% · 32
Visibility/wiper 3.6% · 23
Service brakes 2.5% · 16
Severity
Of those complaints, 16 describe a crash, 12 describe a fire and 11 report an injury.
Reading the numbers
Across the 3 model years of the Jeep Gladiator in this data, 2020 draws the most complaints of any of them.
Filings are rising — 292 in the last three years against 169 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 3,574 miles.
In owners' own words
In May of 2024 the center screen on my instrument cluster failed. There was a recall on this but my VIN was not included. 2020 Jeep Gladiator [XXX] . Now, an NHTSA probe was announced on the same issue. I paid $2,765.75 in parts and labor to have the failed screen replaced. Ultimately, I am hoping to be reimbursed for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Electrical system
The contact owns a 2020 Jeep Gladiator. The contact stated that when the vehicle was started, the instrument panel failed to illuminate as designed. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unknown. Electrical system
The instrument panel cluster of my 2020 Jeep Gladiator went blank a few months ago. Therefore, my odometer, fuel gage and several other notifications were not visible. The recall Campaign Number: 24V652000 for the instrument cluster panel does not include my vin #. I am looking to be refunded for the $$ I already had to spend to fix this and not sure how to go about getting my vehicle included in this recall. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…