2020 Ford Edge problems
Owners have filed 428 complaints about the 2020 Ford Edge with NHTSA. Power train accounts for 41.6% of them — far more than any other system, ahead of engine at 10.7%.
Complaints428
Crashes21
Fires3
Injuries25
Deaths0
What owners report breaking
Power train 41.6% · 178
Unknown or other 11.4% · 49
Engine 10.7% · 46
Forward collision avoidance 5.8% · 25
Electrical system 5.8% · 25
Back over prevention 3.5% · 15
Vehicle speed control 2.8% · 12
Seat belts 2.6% · 11
Severity
Of those complaints, 21 describe a crash, 3 describe a fire and 25 report an injury.
Reading the numbers
Across the 16 model years of the Ford Edge in this data, 2020 sits 13th by complaint volume. 2013 draws the most.
Filings are rising — 326 in the last three years against 92 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 60,000 miles.
In owners' own words
The contact owns a 2020 Ford Edge. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000. Power train · reported at 85,000 miles
Vehicle has 950000 miles. Started hesitating and shuddering while changing gears at 50k and has progressively gotten worse. Has been to two dealers with diagnosis of transmission and/or torque converter replacement. Estimates between $4-8.5k to replace/repair. Quick internet search shows that this is a very common and known issue to Ford. Why has there not been a recall on this vehicle for these problems? Power train
Vehicle shuddering bucking and jerking at lower speeds. Shifting is erratic. Dealership diagnosis was a bad tourque converter. Apparently this is a know issue. See Ford TSB 21-2389. Had the vehicle in last month and they replaced the rear differential. Vehicle had less than 60k miles on it. Warrenty had expired while I was waiting for a service appointment (5 years or 60k) repair cost is over $3000 Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…