klepZ OwnerReports
KIA / Sorento / 2017

2017 KIA Sorento problems

Owners have filed 1,033 complaints about the 2017 KIA Sorento with NHTSA. Engine accounts for 36.9% of them — far more than any other system, ahead of exterior lighting at 12.1%.

Complaints1,033
Crashes18
Fires44
Injuries24
Deaths0

What owners report breaking

Engine 36.9% · 381
Exterior lighting 12.1% · 125
Unknown or other 10.0% · 103
Steering 9.2% · 95
Electrical system 9.0% · 93
Fuel/propulsion system 3.8% · 39
Power train 3.6% · 37
Engine and engine cooling 2.4% · 25
Severity

Of those complaints, 18 describe a crash, 44 describe a fire and 24 report an injury.

Reading the numbers

Across the 20 model years of the KIA Sorento in this data, 2017 sits 6th by complaint volume. 2011 draws the most.

Filings have fallen off, 360 in the last three years against 436 in the three before. The issues here may already have been addressed.

The median odometer reading at the time of complaint was 46,000 miles.

In owners' own words

My 2017 KIA Sorento has 73,000 miles and before the last oil change I observed the oil light came on. The KIA dealer informed me that my engine is burning oil and it was 2 quarts low on oil. I have the 100,000 mile warranty on the suv. KIA dealer service inform me to comeback after 1,000 miles and they will check it again. The engine should not be burning oil at 73,000 miles. I get my oil change every 3,000 miles. Engine · reported at 73,000 miles
While driving my KIA Sorento around the engine rpms would rev up then drop off the transmission would not do anything. This happens while driving at 35 mph and while stopped at a traffic light. I took it to the dealer and they said they could not find the problem. Or a code for the problem. As soon as we left the dealer about 1 traffic light away the problem happened. I logged the time and date and went home. Engine · reported at 31,000 miles
UNKNOWN It can cause a safety hazard to me as well as other drivers if the oil is gone and I'm not aware of it while driving the car. The car repair shop that provides maintenance to my car stated that my car is burning oil too fast (in 1000 miles or less) and it shouldn't do that. The shop owner stated that I should call to see if there's a recall because this should never happen as often as it's doing. No. Engine

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other KIA Sorento years

Compare all 20 model years →