Volkswagen / Jetta Hybrid / 2013
2013 Volkswagen Jetta Hybrid problems
Owners have filed 107 complaints about the 2013 Volkswagen Jetta Hybrid with NHTSA. Power train accounts for 53.3% of them — far more than any other system, ahead of engine at 13.1%.
Complaints107
Crashes4
Fires0
Injuries0
Deaths0
What owners report breaking
Power train 53.3% · 57
Engine 13.1% · 14
Electrical system 8.4% · 9
Service brakes 7.5% · 8
Vehicle speed control 4.7% · 5
Fuel/propulsion system 3.7% · 4
Air bags 2.8% · 3
Unknown or other 0.9% · 1
Severity
Of those complaints, 4 describe a crash.
Reading the numbers
Filings have fallen off, 16 in the last three years against 23 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 75,500 miles.
In owners' own words
Vehicle started experiencing failure with the automatic start/stop unit in the car. At stop lights car would cycle between battery and gas engines continuously. Diagnostic test by dealership indicated that the transmission needed to be replaced . Car is only has 82000 miles, driven in normal conditions. Found recall related to transmission but told by vw that my car vin was not included in recall. Power train
According to this recall: safety recall 34f6/4v 7-speed dsg auto transmission w/tiptronic (dq-200 direct-shift gearbox) 2013-2014 model year Volkswagen Jetta Hybrid my vehicle is affected, but when I contacted my vw dealership and vw customer care, I was told that there is no recall on my vehicle. This is a very serious recall, but no one at vw will acknowledge there is a problem. Power train · reported at 300 miles
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while attempting to start the vehicle, the vehicle would not start. The vehicle was towed to a local dealer where it was diagnosed but not repaired. The manufacturer was informed of failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 119,450. Power train · reported at 119,450 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…