Mercedes-Benz / C250 / 2013
2013 Mercedes-Benz C250 problems
Owners have filed 346 complaints about the 2013 Mercedes-Benz C250 with NHTSA. Air bags account for 47.1% of them — far more than any other system, ahead of engine at 13.3%.
Complaints346
Crashes21
Fires10
Injuries29
Deaths0
What owners report breaking
Air bags 47.1% · 163
Engine 13.3% · 46
Fuel/propulsion system 6.9% · 24
Unknown or other 5.5% · 19
Steering 5.5% · 19
Electrical system 4.0% · 14
Power train 4.0% · 14
Structure 3.2% · 11
Severity
Of those complaints, 21 describe a crash, 10 describe a fire and 29 report an injury.
Reading the numbers
Across the 3 model years of the Mercedes-Benz C250 in this data, 2013 draws the most complaints of any of them.
Filings have fallen off, 22 in the last three years against 41 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 60,000 miles.
In owners' own words
The contact owns a 2013 Mercedes-Benz C250. The contact stated that they were waiting on a remedy for an unknown air bag recall for the past nineteen months. The vehicle was taken to Mercedes-Benz of ontario (3787 east guafti rd, ontario, ca 91761, 909-212-8400) and the contact was repeatedly informed that a remedy was not available. The manufacturer was notified. The contact had not experienced a failure. Air bags
Takata recall: I was informed about this recall regarding passenger side air bag last fall 2017. As of today 6/18/18 no repair has been made. I feel very endangered while driving in my car. It also renders my vehicle non-saleable. Please let me know when I can expect to have this defect remedied. [Xxx] information redacted pursuant to the freedom of information act (FOIA), 5 u.S.C. 552(B)(6).' Air bags
Takata recall I am very concerned and scared to be driving my car. This recall has been going on for months and nothing has been done in a timely manor. The fact that there is a warning that while driving with this malfunction may cause serious injury or possibly death is concerning. I do not feel safe driving my car anymore and would like a rental car provided until this issue is fixed. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…