2013 Buick Lacrosse problems
Owners have filed 200 complaints about the 2013 Buick Lacrosse with NHTSA. Electrical system accounts for 27% of them — the clear leader, ahead of engine at 15%.
Complaints200
Crashes5
Fires3
Injuries5
Deaths1
What owners report breaking
Electrical system 27.0% · 54
Engine 15.0% · 30
Suspension 13.5% · 27
Steering 12.0% · 24
Power train 5.5% · 11
Unknown or other 4.5% · 9
Fuel/propulsion system 4.0% · 8
Electronic stability control (ESC) 2.5% · 5
Severity
Of those complaints, 5 describe a crash, 3 describe a fire, 5 report an injury and 1 report a death.
Reading the numbers
Across the 9 model years of the Buick Lacrosse in this data, 2013 draws comparatively few complaints; 2005 is the outlier year.
Filings have fallen off, 25 in the last three years against 56 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 62,000 miles.
In owners' own words
The contact owns a 2013 Buick Lacrosse. When the vehicle was stopped, it did not restart. The contact replaced the battery, but the failure recurred. There was no warning indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 30,000. Electrical system · reported at 30,000 miles
2013 Buick Lacrosse. Consumer writes in regards to unpredictable power outage. The consumer stated when the power went out the keys would get stuck in the ignition. When this would occur the consumer would remove the battery cables from the negatice and positive. The consumer then put the negative back in the battery and tap the postive causing a spark to reset the power. Electrical system
Transmission shifts down by itself when driving or switches gears. Took to rick hendrix Buick in duluth, ga for service and they said nothing was wrong with it. Power shortly afterwards went out and I had to replace the entire power steering system. Also change car battery but it continues to gradually lose power and gives of a type of burning burning smell Electrical system · reported at 79,102 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…