2011 Buick Lacrosse problems
Owners have filed 244 complaints about the 2011 Buick Lacrosse with NHTSA. Electrical system accounts for 13.1% of them — narrowly the most common, ahead of engine at 12.3%.
Complaints244
Crashes27
Fires2
Injuries19
Deaths0
What owners report breaking
Electrical system 13.1% · 32
Engine 12.3% · 30
Suspension 11.1% · 27
Power train 7.8% · 19
Service brakes 7.0% · 17
Visibility/wiper 5.7% · 14
Unknown or other 4.9% · 12
Steering 4.9% · 12
Severity
Of those complaints, 27 describe a crash, 2 describe a fire and 19 report an injury.
Reading the numbers
Across the 9 model years of the Buick Lacrosse in this data, 2011 draws comparatively few complaints; 2005 is the outlier year.
Filings have fallen off, 11 in the last three years against 42 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 55,900 miles.
In owners' own words
While driving, using the navigation system for directions, the display changed from day mode to night mode rendering it unreadable. The time of day was at least two hours after dawn and was was overcast. The display remained dark for nearly an hour. This also affected the backup display as well, rendering it useless. The radio was also useless as stations could not be selected. Electrical system · reported at 13,000 miles
The contact owns a 2011 Buick Lacrosse. While driving the vehicle, the air conditioning, heating, and defroster failed to function. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 112,000. Electrical system · reported at 112,000 miles
The contact purchased a 2011 Buick Lacrosse. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 143,939 and at the time of registration, it was discovered that the mileage was 231,952. Electrical system · reported at 231,952 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…