2011 Lexus ES350 problems
Owners have filed 161 complaints about the 2011 Lexus ES350 with NHTSA. Air bags account for 90.1% of them — far more than any other system, ahead of electrical system at 1.9%.
Complaints161
Crashes12
Fires0
Injuries8
Deaths0
What owners report breaking
Air bags 90.1% · 145
Electrical system 1.9% · 3
Unknown or other 1.9% · 3
Engine 1.2% · 2
Vehicle speed control 1.2% · 2
Equipment 0.6% · 1
Seats 0.6% · 1
Tires 0.6% · 1
Severity
Of those complaints, 12 describe a crash and 8 report an injury.
Reading the numbers
Across the 5 model years of the Lexus ES350 in this data, 2011 ranks 3rd by complaint volume — 2007 draws the most.
Filings have fallen off, 8 in the last three years against 148 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 50,000 miles.
In owners' own words
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Takata recall. The contact owns a 2011 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…