Lexus / ES350 / 2009

2009 Lexus ES350 problems

Owners have filed 154 complaints about the 2009 Lexus ES350 with NHTSA. Air bags account for 65.6% of them — far more than any other system, ahead of vehicle speed control at 15.6%.

Complaints154

Crashes20

Fires2

Injuries17

Deaths5

What owners report breaking

Air bags 65.6% · 101

Vehicle speed control 15.6% · 24

Electrical system 3.2% · 5

Structure 3.2% · 5

Service brakes, hydraulic 2.6% · 4

Fuel system, gasoline 1.9% · 3

Visibility/wiper 1.3% · 2

Visibility 1.3% · 2

Severity

Of those complaints, 20 describe a crash, 2 describe a fire, 17 report an injury and 5 report a death.

Reading the numbers

Across the 5 model years of the Lexus ES350 in this data, 2009 draws comparatively few complaints; 2007 is the outlier year.

Filings are rising — 102 in the last three years against 8 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.

The median odometer reading at the time of complaint was 20,102 miles.

In owners' own words

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 17v006000 (air bags), however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available. Air bags

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags

Takata recall. The contact owns a 2009 Lexus ES350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Air bags

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Lexus ES350 years

2007 529 complaints · 35.9% air bags 2008 276 complaints · 61.6% air bags 2010 150 complaints · 72.0% air bags 2011 161 complaints · 90.1% air bags

Compare all 5 model years →