2011 KIA Sorento problems
Owners have filed 2,077 complaints about the 2011 KIA Sorento with NHTSA. Engine accounts for 13.7% of them — narrowly the most common, ahead of structure at 13%.
Complaints2,077
Crashes65
Fires109
Injuries75
Deaths0
What owners report breaking
Engine 13.7% · 284
Structure 13.0% · 269
Power train 12.8% · 266
Electrical system 11.9% · 247
Unknown or other 10.3% · 213
Air bags 8.8% · 183
Exterior lighting 4.9% · 102
Service brakes 3.5% · 72
Severity
Of those complaints, 65 describe a crash, 109 describe a fire and 75 report an injury.
Reading the numbers
Across the 20 model years of the KIA Sorento in this data, 2011 draws the most complaints of any of them.
Filing volume has held steady, 208 in the last three years against 244 in the three before.
The median odometer reading at the time of complaint was 80,000 miles.
In owners' own words
I have a 2011 KIA Sorento whihc has 136k mileage on it. At 2014 while I was on dealer for regular maintenance they burnned my engine and replaced with new one. Can had 25k on it. Last friday I was driving on highway and my car started to make sound and sound started to come from engine and it stopped completely. Mjaor engine faliure again and delaer not willing to change under warranty. KIA need to address this issue Engine · reported at 136,000 miles
The contact owns a 2011 KIA Sorento. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer (altoona courtesy KIA, 401 pleasant valley boulevard, altoona, pa 10602) where it was diagnosed that the timing chain blew off the valves and a new engine was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,000. Engine · reported at 91,000 miles
Timing chain tensioner is defective and should be recalled. On cold start ups, the engine has a really loud rattling noise for a few seconds and goes away. Has been recalled on other Kia models except for the Kia Sorento why Kia chooses not to include the Kia Sorento should be of concern. Kia should be held responsible for their mistake. I have called the dealership and they do not take responsibility. Engine
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…