Volkswagen / Jetta / 2009
2009 Volkswagen Jetta problems
Owners have filed 1,275 complaints about the 2009 Volkswagen Jetta with NHTSA. Fuel system, diesel accounts for 15.3% of them — narrowly the most common, ahead of service brakes at 12.9%.
Complaints1,275
Crashes53
Fires10
Injuries26
Deaths0
What owners report breaking
Fuel system, diesel 15.3% · 195
Service brakes 12.9% · 165
Power train 11.3% · 144
Electrical system 8.4% · 107
Fuel/propulsion system 8.0% · 102
Engine 7.5% · 95
Electronic stability control (ESC) 7.3% · 93
Engine and engine cooling 5.8% · 74
Severity
Of those complaints, 53 describe a crash, 10 describe a fire and 26 report an injury.
Reading the numbers
Across the 25 model years of the Volkswagen Jetta in this data, 2009 draws the most complaints of any of them.
Filings have fallen off, 23 in the last three years against 52 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 66,620 miles.
In owners' own words
The contact owns a 2009 Volkswagen Jetta. The contact stated that while driving 40 mph, the fuel light illuminated and the vehicle stalled. The vehicle was taken to an authorized dealer who stated that the entire fuel system needed to be replaced as it was rusted. The vehicle was repaired. The vin was unavailable. The failure mileage was 31,000 and the current mileage was 32,000. Updated 09/02/11 Fuel system, diesel · reported at 31,000 miles
Shortly after starting up, the car stalled abruptly while still in driveway. There were no warning signs (low power, rough running, etc), and it was unable to start afterward. This was diagnosed as a failure of the high pressure fuel pump. There was no evidence of fuel contamination or other environmental concerns that may have contributed to the failure. The pump was replaced under warranty. Fuel system, diesel · reported at 23,633 miles
While passing through a busy intersection, engine suddenly shutdown, with engine failure warning message. Would not restart. Pushed vehicle out of intersection and to shoulder, where I awaited tow truck. High pressure fuel pump had failed, contaminating the entire fuel system with shrapnel, requiring the entire system to be replaced. This is in line with failure described in campaign ea11003. Fuel system, diesel · reported at 64,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…